PRIVACY POLICY
Studio Ekta is committed to protecting your privacy and personal data. This policy explains how we collect, use, store, and protect your information when you visit our website or purchase from us.
This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Studio Ekta
Email: ektarajeev@hotmail.com
Website: https://www.studioekta.co.uk
For the purposes of data protection law, Studio Ekta is the data controller of your personal data.
What Personal Data We Collect
We may collect and process the following information:
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Identity information: name, billing and delivery address
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Contact information: email address, phone number
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Order information: products purchased, order history, payment status
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Payment information: payments are processed securely by third-party providers; we do not store card details
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Website usage data: IP address, browser type, pages visited, cookies
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Communications: emails or messages you send to us
How We Use Your Data
We use your personal data to:
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Process and fulfil orders
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Communicate with you about your purchase or enquiry
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Provide customer support
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Improve our website and services
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Meet legal and accounting obligations
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Send marketing communications (only if you have opted in)
Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
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Contract – to fulfil orders and provide services
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Legal obligation – for tax, accounting, and consumer law
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Legitimate interests – improving our business and website
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Consent – for marketing communications (you can withdraw consent at any time)
Marketing Communications
If you opt in, we may send you emails about Studio Ekta products, workshops, or updates.
You can unsubscribe at any time by using the link in our emails or by contacting us directly.
We will never sell your data or share it for third-party marketing.
Sharing Your Data
We only share your data where necessary, including with:
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Payment providers (e.g. Stripe, PayPal)
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Delivery and courier services
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Website hosting and e-commerce platforms
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Professional advisers (accountants, legal advisers)
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Authorities where legally required
All third parties are required to handle your data securely and lawfully.
International Transfers
If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.
Data Retention
We retain personal data only for as long as necessary:
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Order and financial records: up to 6 years (legal requirement)
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Marketing data: until you withdraw consent
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Customer enquiries: as long as needed to respond and follow up
Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Data portability
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
Cookies
Our website uses cookies to improve functionality and analyse traffic.
You can control or disable cookies through your browser settings.
A separate Cookie Policy may apply.
Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Third-Party Links
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact:
Studio Ekta
Email: ektarajeev@hotmail.com
